Last updated: 09 Dec 2025
This Privacy Policy explains how we collect, use, and protect information when you visit workflowsolutions.in or interact with our services.
Information We Collect
We may collect the following information when you use our website or contact us:
• Name
• Email address
• Analytics data (such as browser type, device, pages viewed, time spent)
• Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for:
• Responding to your queries submitted through our forms
• Providing support or service-related communication
• Understanding website usage and improving user experience
• Marketing and promotional communication (only when applicable in the future)
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
– Send you important account/order/service information.
– Respond to your queries, refund requests, or complaints.
– Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
– Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
– Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
– Product pages visited and content viewed while your session is active.
– Your comments and product reviews if you choose to leave them on our website.
– Account email/password to allow you to access your account, if you have one.
– If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
File Uploads
If you upload files (such as images, documents, or reference materials), we may store these for up to 2 years to support project-related work and communication.
User Accounts
If you create an account on the website, we store the information required to manage your login, preferences, and project access.
Third-Party Services
We may use third-party tools on the website, including but not limited to:
• Google Analytics
• Meta Pixel
• Form plugins
• Payment gateways (when applicable)
• Cloud storage services
• Other tracking or analytics services
These tools may collect data such as IP address, browsing behavior, device information, and other usage data. Each third-party service operates under its own privacy policy.
Sharing of Data
We do not sell, rent, or share your personal information with any external partners, agencies, or freelancers unless legally required.
Cookies
Cookies help us improve website performance and understand how visitors use the site. You may disable cookies through your browser settings, but certain features of the site may not work correctly.
Data Retention
• Contact form submissions: kept as long as needed for communication or support
• Uploaded files: retained for up to 2 years
• Account data: retained as long as the account is active
• Analytics data: retained according to the policies of third-party providers
Newsletter & Marketing
We may send marketing or promotional emails in the future. You’ll always have the option to unsubscribe.
Your Rights
You can request the following anytime:
• Access to the personal data we hold
• Correction of inaccurate information
• Deletion of your data (subject to legal or operational requirements)
• Unsubscribing from marketing communications
Security
We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised date.
Contact
For questions or privacy-related requests, write to: [email protected]